Contacting the Admin Team

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Admin_team
MOD
Posts: 96
Joined: Sun Oct 13, 2019 1:08 am

Contacting the Admin Team

Post by Admin_team » Sun Sep 14, 2008 1:16 pm

I would just like to highlight this from the front page. Please help us in making this system work efficiently!
We would like to please stress the importance of using the Contacting Admin screens to report and discuss relevant matters.<br/>
In a number of cases, private messages or public posts have been made regarding issues that need to be looked at by the admin team.<br/><br/>

The reason we have these screens (Under the "Help" menu) is so that we have one central location for all official contacts, request, reports etc.... and so that the Admin team can function in an efficient and organised matter without doubling up on work or confusing ourselves.<br/><br/>

Contrary to the popular perception, sending private messages is not the fastest way to get a response. If the correspondence is through the proper channels, then the right person will get the message, and he shall act promptly.<br/><br/>

Thanks for your understanding on how we can make this process as smooth as possible.

Admin_team
MOD
Posts: 96
Joined: Sun Oct 13, 2019 1:08 am

Re: Contacting the Admin Team

Post by Admin_team » Sun Sep 14, 2008 2:12 pm

I would like to add to that the following:
On the forums, there is a system for reporting posts you think should get some treatment from the admin team. By clicking the exclamation mark button you have the possibility of highlighting the topic and the post for us and giving some explanation of why you think this post is off-limits.
Please use this function as we can deal with it quicker than when you message one or multiple of the mods about it. As soon as we see the exclamation mark one of us will deal with the problem and we'll close the report when we think we've done enough.

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